Shipping and Returns Policy
Life Enhancement Products – The Gold Standard
Life Enhancement Products has over 30 years of a leading commitment to quality and providing outstanding customer service. With an industry leading credo and company philosophy of unwavering commitment to service, both in our company and in our communities, our company has been recognized as an international leader in the health products and supplements industry. Life Enhancement Products is a company where the genuine care and comfort of our customers is our highest mission. We pledge to provide the finest personal service and customer care for our customers who will always enjoy top quality products made with only the finest ingredients. The Life Enhancement experience enlivens the senses, instills well-being, and fulfills even the unexpressed wishes and needs of our customers. Our team members are highly trained and are the most important resource in our commitment to our customers.
By applying the principles of trust, honesty, respect, integrity and commitment, we nurture and maximize talent to the benefit of each individual and the company. Life Enhancement Products fosters a work environment where diversity is valued, quality of life is enhanced, individual aspirations are fulfilled, and the image of our organization is strengthened.
Innovation is our Driving Force
We were the first company to market DHEA, making it commercially available in the summer of 1995. We were also first to market Pregnenolone, 5-HTP, Vinpocetine, mastic gum, the world's first DNA support supplement, Galantamine, and now MHCP. We've been out there pushing the envelope and building acceptance for the enhancement of life since 1985, when the concept of life extension supplementation first gelled. Often we hear from doctors saying they really appreciate what we're doing for this field.
Shipping Policy
Order Processing
Please allow 1-3 business days to process your order. Expect an email within 1-3 business days to let you know your order has shipped.
Domestic Shipping (Within the U.S.)
Shipping charges for your order will be calculated and displayed at checkout. All orders over $99 qualify for free domestic economy shipping.
International Shipping (Within the U.S.)
We offer international shipping to over 290 countries. Shipping charges for your order will be calculated and displayed at checkout. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Life Enhancement Products is not responsible for these charges if they are applied and are your responsibility as the customer.
Return Policy
We Stand by our Products
Life Enhancement fully guarantees the quality of every product that we sell. This guarantee certifies that our products are manufactured to meet the highest standards of potency, purity and freshness. If you are not satisfied in every way, return the unused portion within 90 days of receipt, and we will issue you a full credit towards another purchase, or refund 100% of your money excluding shipping. Credit type (refund or store credit) will be determined according to your preference. Please note that store credit issued for the return of items purchased via the web site MUST be redeemed via phone orders, and is not redeemable via the web site.
For questions or concerns, please email us at info@life-enhancement.com or call us at (800) 543-3873.
To Return a Product
To return a purchase, please include a copy of your original invoice along with a brief description of why you are returning the web product. Also, please let us know in writing whether you would prefer your refund as a credit to your card or as an in-house credit towards your next purchase. Credits applied to credit cards will be issued immediately but may take 15 to 30 days for credit card banks to process.
Please ship all returns to:
Returns c/o Life Enhancement Products
4900 Mill St. Ste B-32
Reno, NV 89502